Returns & Exchange

Returns & Exchange Policy

Our Commitment to You

At Micro Style, we are committed to ensuring your complete satisfaction with every purchase. We understand that sometimes things don’t go as planned, and that’s why we’ve made our returns and exchange process as easy as possible.

Return Policy

1. Eligibility:
   • Items must be returned within 30 days of the delivery date.
   • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
   • Certain items, such as intimate apparel, swimwear, and personalized products, may not be eligible for returns due to hygiene reasons.
2. Process:
   • To initiate a return, please contact our customer service team at [Customer Service Email] with your order number and the reason for the return.
   • Once your return request is approved, you will receive detailed instructions on how to send the item(s) back to us.
3. Refunds:
   • Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item(s) and confirm they meet the return criteria.
   • Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Exchange Policy

1. Eligibility:
   • Items must be exchanged within 30 days of the delivery date.
   • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
2. Process:
   • To initiate an exchange, please contact our customer service team at [Customer Service Email] with your order number, the item you wish to exchange, and the desired item or size.
   • Once your exchange request is approved, you will receive detailed instructions on how to send the item(s) back to us.
   • Upon receiving the returned item(s), we will process the exchange and send out the new item(s) within 5-7 business days.

Important Information

• Defective or Incorrect Items:
  • If you receive a defective or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.
• Sale Items:
  • Sale and clearance items are final sale and are not eligible for returns or exchanges.
• Gift Returns:
  • If you received an item as a gift and wish to return it, please contact our customer service team with the order details. We will provide a store credit for the value of the returned item.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at [Customer Service Email] or [Customer Service Phone Number]. We are here to help you!

Thank you for shopping with Micro Style. Your satisfaction is our priority.